How to use the system by service engineer?

  • Can see self-appointed service demand
  • Can add comment on service demand, can see entered center comments
  • Create a service form about this demands and close the demand
  • The pieces which install and taken from train registers to its form according to the serial numbers
  • Can see quantity of spare parts
  • Can see vehicles thats need routine maintenance and guaranteed parts that is going to expire
  • Can attach file on service form
  • Can transfer service forms to excel
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Service Form Entry Interface

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How Customer Use the System?

Logins the system with self determined username and password
It can open new ticket by selecting device/tool
Can see opened ticket status

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How to Use Inoess Turkey System?

  • Sends the customer tickets to engineer according to the field engineers’ status data
  • Enters parts which come from abroad to ERP system with their serial number
  • Follows maintenance support contract
  • Sends failure parts to abroad for repair, follows their status manages spare part stocks
  • Enters new project, device and vehicle


How to Use Inoess Abroad System?

  • Enters the spare parts which sent from abroad to the system according to their serial number
  • Can see quantity and place of spare parts
  • Can follow a spare part’s movements according to the serial number
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(850) 849 0080