INOESS ERP
How to use the system by service engineer?
- Can see self-appointed service demand
- Can add comment on service demand, can see entered center comments
- Create a service form about this demands and close the demand
- The pieces which install and taken from train registers to its form according to the serial numbers
- Can see quantity of spare parts
- Can see vehicles thats need routine maintenance and guaranteed parts that is going to expire
- Can attach file on service form
- Can transfer service forms to excel
![erp-1 inoess erp](https://en.inoess.com/wp-content/uploads/2022/03/erp-1.png)
Service Form Entry Interface
![erp-2b inoess erp](https://en.inoess.com/wp-content/uploads/2022/03/erp-2b.png)
![erp-3b](https://en.inoess.com/wp-content/uploads/2022/03/erp-3b.png)
INOESS ERP
How Customer Use the System?
Logins the system with self determined username and password
It can open new ticket by selecting device/tool
Can see opened ticket status
![erp-4 inoess erp](https://en.inoess.com/wp-content/uploads/2022/03/erp-4.png)
![erp-5 inoess erp](https://en.inoess.com/wp-content/uploads/2022/03/erp-5.png)
![erp-6 inoess erp](https://en.inoess.com/wp-content/uploads/2022/03/erp-6.png)
INOESS ERP
How to Use Inoess Turkey System?
- Sends the customer tickets to engineer according to the field engineers’ status data
- Enters parts which come from abroad to ERP system with their serial number
- Follows maintenance support contract
- Sends failure parts to abroad for repair, follows their status manages spare part stocks
- Enters new project, device and vehicle
INOESS ERP
How to Use Inoess Abroad System?
- Enters the spare parts which sent from abroad to the system according to their serial number
- Can see quantity and place of spare parts
- Can follow a spare part’s movements according to the serial number
![erp-7 inoess erp](https://en.inoess.com/wp-content/uploads/2022/03/erp-7.png)