How long will it take to refurbish the card?

We will refurbish any card, irrespective of the nature and complexity of the fault. This process though, is not always straight forward and may require extensive research and use of sophisticated equipment with time consuming techniques. That’s why we prefer to give our customers a 2-3 week return time. In the unlikely event that we will require to order a part that has a longer lead time for delivery or we will require a longer repair time, we will inform our customers in a timely manner

ERP – How to use the system by service engineer?

You can find a detailed answer to your question on our INOESS ERP – Integrated technical service automation page. Please visit the ERP page by click here.

ERP – How Customer Use the System?

You can find a detailed answer to your question on our INOESS ERP – Integrated technical service automation page. Please visit the ERP page by click here.

ERP – How to Use Inoess Abroad System?

You can find a detailed answer to your question on our INOESS ERP – Integrated technical service automation page. Please visit the ERP page by click here.

What happens if I don’t have any documentation about the equipment?

Although schematics, manufacturer installation and user manuals can significantly contribute to the speed and effectiveness of the refurbishment process, we realise that sometimes, due to the age of the equipment, our customers may not have access to any of the above. In this case, we have a couple of alternative options:

Send us a good/working unit together with the faulty one or
Send us 2 or more faulty items of the same type/model and finally
Just send us the faulty item.

ERP – What does the integrated technical service automation service form interface look like?

You can find a detailed answer to your question on our INOESS ERP – Integrated technical service automation page. Please visit the ERP page by click here.

ERP – How to Use Inoess Turkey System?

You can find a detailed answer to your question on our INOESS ERP – Integrated technical service automation page. Please visit the ERP page by click here.

7 aşamalı onarım süreci nasıl işler?

Adım 1: Collection. From your site to minimise hassle for you.
Adım 2: Quote. We do a root cause analysis to help prevent future failures.
Adım 3: Cleaning of equipment. Removes contamination and aids the fault analysis process.
Adım 4: Fault diagnosis and in-depth circuit analysis. Identifies failed components and all marginal: components to ensure accurate quotations and long-term reliability.
Adım 5: Replacement of defective and marginal components. Conforming to, or exceeding,: the manufacturer’s original specifications.
Adım 6: Coding, tagging and reporting. According to your requirements.
Adım 7: Packing and shipping. Shipped in antistatic packaging.